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Job Title: IT Manager

Job Title: IT Manager
Job Location: Richmond
Job Type: FT, permanent position
Salary: $70,000 to $80,000
Job Description:
IT Manager

Our client is expanding and is looking to add to their team with someone who is energetic & has extensive development experience with IT Engineering.

Reporting to the Chief Engineer, the IT Manager is responsible for planning, implementation, and maintenance of the shared local IT infrastructure and, to a lesser extent, their world wide operations. The IT Manager works with the senior management team to develop the IT plans and to set priorities.

The IT Manager must be able to communicate technical information and succinctly layout the advantages and disadvantages of the technologies being employed with IT. At the same time, the manager must be able to communicate directly with non-technical end users. The IT Manager will often find they are directing, via phone, non-technical users to perform complicated tasks, such as software installations or debugging procedures.

The IT Manager must be organized and now how to develop and maintain detailed records about the IT infrastructure, for example, network, equipment, and software configurations must be appropriately recorded and tracked.
Finally, the IT Manager must have a knack for anticipating, diagnosing, and repairing IT issues before they can become major cost events for the enterprise.

As an IT Support Engineer, you will be responsible for:

-Technical analysis and design if the IT infrastructure
-Production of technical artifacts using various industry tools
-Gap analysis and impact assessment involving technical aspects of proposed IT changes
-Design, develop, and maintain interfaces / bridges between IT software systems as required
-Liaising with other groups resolve technical or productivity issues
-Staying current with technical trends in the industry particularly, including research and evaluation of new products and technologies.
-Assist in the implementation and maintenance of IT systems
-Immediately notify management of and perceived security risks or situations otherwise dangerous to the IT infrastructure
-Work with management to set priorities, and ensure timely deliveries in line with assigned due dates
-Internal administration duties

Relationship Management

-Maintain strong stakeholder relationships (employees, visitors, customers) and be a positive representative for the company
-Mentor other staff on projects as needed
-Fulfill other related tasks and duties as needed
-Participate in continual professional development
-Contribute to the improvement and growth IT group with new ideas

The ideal candidate will have experience with and/or knowledge of:

-BS in Computer Science/Software Engineering, or equivalent
-Analyzing IT needs based on business plans and projected user needs.
-Administration of a Microsoft Environment
-Administration of a Linux/Unix Environment
-Installation of Oracle Application Servers and Oracle DB
-Software installation
-Basic understanding of network design
-Communicating, deploying and implementing best practices and procedures
-Diagnosing problems/issues
-Strong organizational skills
-Thorough, with attention to detail
-Ability to work independently, but also to organize an adhoc team for larger tasks
-Calm and decisive in complex and or chaotic situations
-Problem solver in pressured environment
-Be honest, fair and transparent in business processes
-Document daily progress on tasks

Personal Attributes

-Have a passion for technology and software development methodology
-Calm & decisive in complex situations
-Problem solve in deadline driven environments
-Strong organizational skills
-Thorough, with attention to detail
-Be honest, fair and transparent in business processes

Other Requirements

-All candidates must be able to pass a criminal record check

Contact:
Geoff Whitehead
Andersen Ryce Staffing Inc.
Tel: 604-719-1992
gwhitehead@andersenryce.com
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